"Is this really high-leverage? And if it's not, then it's a candidate for delegation. It's such good advice, especially for women. Maybe you send somebody to get some dry cleaning for you or order lunch, but you're not really thinking about your personal appointments – you know, all the things that have to do with running your personal life and your home – and those are all candidates for delegation."
— Megan Hyatt Miller, President and Chief Executive Officer
The Challenge
Megan Hyatt Miller built her career alongside her father, Michael Hyatt, at what is now Fast Focus — but her path to the top came with a uniquely personal set of challenges. As her professional responsibilities grew toward the role of Chief Operating Officer and eventually CEO, her family life was simultaneously expanding in ways that demanded her full attention.
Megan and her husband Joel are parents to five children: two bonus children from her 2009 marriage, now teenagers, and two boys adopted from Uganda who came with significant special needs that weren't immediately apparent. With children ranging from college-age to toddler, Megan faced the question so many leaders struggle to answer: how do you show up fully at work and fully at home?
"My dad, Michael Hyatt, said, 'I really want you to take over running the company and step into this Chief Operating Officer role.' It was my dream. I couldn't imagine saying no, but I didn't know how I could possibly do it."
Megan recognized this wasn't just her personal dilemma — it was the defining question of her company's entire mission. She and her team call it the Double Win: the belief that everyone should win at work and succeed at life. But first, she had to figure out what that actually looked like for herself.
The Solution
Megan's solution began with a clear boundary. Her father agreed that if she could deliver results between 9 a.m. and 3 p.m., that was enough. Those hard edges on the workday became her foundation — and the model she now coaches other leaders to build for themselves.
From there, Megan developed a framework rooted in vision, intentionality, and ruthless prioritization. She and her husband created a personal life plan together, aligning on goals and dreams outside of work just as seriously as professional objectives. She batches similar tasks to preserve focus, identifies her highest-leverage activities, and relentlessly protects time for what matters most.
"You really maximize not only your productivity, but your time spent on high-leverage activities — meaning you get a disproportionate return on investment of your time, and these are really the activities that drive your business."
Central to her approach is delegation — not just at the office, but at home. Megan uses virtual assistant support to handle personal logistics: dry cleaning, lunch orders, personal appointments, and the administrative overhead of running a household. This frees her to focus exclusively on the moments and responsibilities that only she can fulfill, both as a CEO and as a mother.
"My kids will not remember that. They're not going to look back and say, 'Man, mom was so good at unloading the dishwasher.' No, they're not going to think that. They're going to think about the time that I read the story or when I went to the practice or the game or the special trip we took – those like high-quality moments are what they're going to remember."
— Megan Hyatt Miller, President and Chief Executive OfficerThe Impact
The results of Megan's approach are visible in both her professional achievements and her home life. Under her leadership, Michael Hyatt & Company was named one of Inc. Magazine's Best Workplaces for 2020, recognized for outstanding employee engagement — a direct reflection of a culture built on the Double Win.
But the impact Megan values most isn't measured in awards. It's measured in presence. By delegating everything that doesn't require her specifically — from household chores to personal errands — she has reclaimed the moments that will actually matter to her children decades from now.
"Somebody else can empty the dishwasher. It does not have to be me. My kids will not remember that... They're going to think about the time that I read the story or when I went to the practice or the game or the special trip we took — those like high-quality moments are what they're going to remember."
For Megan, delegation isn't a shortcut — it's a strategy for living fully. She now helps leaders across the country unlock the same freedom, with a simple filter for every task: Is this really high-leverage? If the answer is no, it's a candidate for delegation. And once leaders embrace that shift, she says, the transformation is nothing short of remarkable.
"That's like a level of magic that, once you unlock it, man, you are really gonna get your life back."